It’s just a nice addition to the current feature set. Aircall lässt sich schnell und einfach auf dem Aircall Dashboard oder dem Zendesk App Marketplace integrieren. All calls are automatically logged as tickets in Zendesk Support along with key details about the call, including whether it was inbound or outbound, answered or missed, and the name of the Aircall line that was used. And with today’s new mobile apps, it adds more flexibility for existing Aircall customers. Reps save time on every call by getting rid of manual data entry, and improve their productivity with automatic call logs. Aircall hooks up with these services and a bunch of others.īased on leaked emails I saw, the startup has been killing it over the past few months - its monthly recurring revenue has been growing very rapidly lately. The Aircall-Zendesk integration has a lot to offer by centralizing all your phone operations into one user interface. If no one is available, Aircall will seamlessly ring other team members.įinally, customers have been asking for integrations with CRM, such as Salesforce, and customer support services, such as Zendesk. It’s a great way to know whether your coworkers have dealt with a client already.Īnd when someone is calling in, Aircall lets you assign first-line support. Met het uitgebreide overzicht van vergelijkbare systemen kun je snel de juiste software kiezen en rechtreeks verschillende leveranciers contacteren. Compared to other customer support software, Aircall already doesn’t require any proprietary hardware and uses a software-as-a-service model.Īircall lets you share contacts and schedules, assign calls to particular team members and track exactly what’s happening. Vind en vergelijk snel de beste alternatieven voor CDESK vs. Sales and support teams, or the entire company, can have their phone system up and running in just a few clicks and integrated with the tools that they love, including Zendesk Support and Zendesk Sell, and 50+ other software integrations. In this pure 'hunting' sales role you will. We build software to meet customer needs, set teams up for success, and keep businesses in sync. We had used Aircall previously and in another life, we used Skype. Zendesk is the world’s leading Customer Experience and Support Platform and we are growing quickly with a suite of products our customers love Zendesk makes customer service better. With the new mobile apps, Aircall customers can receive or make VoIP calls directly on their phone without having to be tied to their desk. Aircall is the cloud-based phone system of choice for modern brands. Tight integration with Copper and Zapier. For instance, Aircall is quite good when it comes to customer support. This integration reduces wasted employees time on unnecessary. The startup is bringing all the core features of the service to its mobile apps.Īircall lets you generate virtual numbers in many countries around the world and share these numbers with the rest of your team so that multiple people can use the same number. CloudTalk + Zendesk integration will help you deliver the highest level of customer care. The company announced the first beta of its mobile app at TechCrunch Disrupt in San Francisco. Aircall just launched its mobile apps on iOS and Android out of beta.
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